Who we are

Thuvina Jewels is an online jewelry store specializing in premium imitation jewelry, fashion jewelry, and accessories.

Website: https://thuvinajewels.com

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Information We Collect

We may collect:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Order Information
  • Customer Support Communications
  • Product Reviews and Feedback

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Site
  • Referring Website Information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver purchased products
  • Provide customer support
  • Verify transactions and prevent fraud
  • Send order updates and shipping notifications
  • Improve website functionality and customer experience
  • Respond to enquiries and requests
  • Send promotional communications when you have provided consent
  • Comply with legal and regulatory obligations

Payment Processing

Payments made on Thuvina Jewels are processed through secure third-party payment providers.

We do not store complete credit card, debit card, UPI, or banking credentials on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain shopping cart functionality
  • Remember customer preferences
  • Improve website performance
  • Analyse website traffic and user behaviour
  • Enhance your shopping experience

You may disable cookies through your browser settings, though some website features may not function properly.

Sharing of Information

We do not sell or rent your personal information.

We may share information with:

  • Payment Gateway Providers
  • Courier and Logistics Partners
  • Website Hosting Providers
  • Analytics Services
  • Email Marketing Platforms
  • Legal and Regulatory Authorities where required by law

All service providers are required to protect your information and use it only for authorised purposes.

Product Reviews and User Content

If you submit reviews, comments, photos, or testimonials, such content may be displayed publicly on the website.

Please avoid sharing sensitive personal information in public submissions.

Data Security

We implement appropriate technical and organisational safeguards, including SSL encryption, secure hosting, access controls, and regular monitoring to protect personal information.

However, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain customer information for as long as necessary to:

  • Fulfil orders
  • Provide customer service
  • Meet accounting and tax obligations
  • Resolve disputes
  • Comply with legal requirements

Your Privacy Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete personal information where legally permitted
  • Withdraw marketing consent
  • Receive a copy of your personal information

To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites including payment providers, social media platforms, and external services.

We are not responsible for the privacy practices of third-party websites.

Children’s Privacy

Thuvina Jewels does not knowingly collect personal information from children under the age permitted by applicable law.

If such information is identified, we will take reasonable steps to remove it.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised effective date.

Contact Us

For privacy-related enquiries, requests, or concerns:

Thuvina Jewels
Website: https://thuvinajewels.com
Email: thuvinajewels@gmail.com

We will respond to privacy requests within a reasonable timeframe.